Select the appropriate form based on your issue, complete and submit.Log in to your Premium Sophos Home account.Note to Sophos Home Free users: submitting a ticket is restricted to Premium users, however, users experiencing problems with their account can follow the below steps to submit Account related issues. Support is currently provided on English only, but we will use online translating tools to assist users who speak other languages.Įmail support is provided Monday to Friday, 8AM to 8PM Eastern US Time.
This will generate an email for you to interact with the Sophos Home support team for assistance. Sophos Home Premium users can send questions and ask for assistance via the Submit a request option on top of the Sophos Home Support page.
